What flight delay evidence matters most?

The booking reference, flight number, route, delay length, airline messages and receipts for extra costs are all useful.

Can a missed connection be relevant?

Yes. If the delay caused a missed connection, the full route and replacement travel evidence should be organised.

Flight Delay Compensation Support

Why You’re Entitled to Compensation

Under EU Regulation 261/2004, you can claim up to €600 if your flight was delayed, cancelled, or overbooked — and the airline was at fault. This includes technical issues, crew shortages, and more.

If your flight arrived more than 3 hours late, and it wasn’t due to extraordinary circumstances (like extreme weather), you may have a valid claim.

Why should you choose us?

The free tool helps you organise the facts, evidence and complaint documents. You remain responsible for reviewing and submitting them.
Prepare clearer complaint paperwork using your journey details.

Prepare your flight complaint

Use the existing free tool to check your journey details and organise a Complaint Pack. You review and send it yourself.

Check my flight details → Build my free Flight Complaint Pack →

LAWS AND REGULATIONS

The amount of compensation you are entitled to depends on distance and delay time, fixed by the EU and the same for all airlines.

Flight Distance	Delay	Compensation
< 1,500 km	> 3 Hours	€250
1,500 – 3,500 km	> 3 Hours	€400
> 3,500 km	3–4 Hours	€300
> 3,500 km	> 4 Hours	€600

Your Rights Under EC 261

If your flight is delayed more than 3 hours, you may claim compensation of €250 to €600.
Cancelled flights, denied boarding, and missed connections are also covered.
The airline must be responsible (e.g., technical fault or crew issue).
You can claim for flights up to 3 years ago depending on your country.

Flight delay evidence

Reasons a flight delay or cancellation may deserve review

Flight compensation depends on the route, airline, delay length, cancellation timing, reason given and whether the airline can rely on extraordinary circumstances.

Arrival delay or cancellation timing matters

Boarding passes, booking confirmations, airline notices and arrival times can help establish the basic compensation position.

Airline reasons should be checked

Technical issues, crew shortages, weather, air traffic restrictions and operational disruption can affect whether compensation is due.

Expenses may also need listing

Food, transport, hotel or replacement travel receipts should be kept separate from fixed compensation so the letter is clearer.

The free tool helps you prepare a structured airline letter using the flight details, route, delay and evidence you provide.

Quaerens client support team ready to call back

Prefer to speak to us first?

Request a call back about Flight Delay Compensation Support

If you do not want to complete the full review form yet, leave your details and our intake team can call you back.

This is useful if you are unsure which documents matter, whether the issue fits, or what the next step should be.

Flight Delayed or Cancelled?

Why You’re Entitled to Compensation

Why should you choose us?

Prepare your flight complaint

LAWS AND REGULATIONS

Your Rights Under EC 261

Flight Delay & Cancellation Compensation – FAQ

Reasons a flight delay or cancellation may deserve review

Arrival delay or cancellation timing matters

Airline reasons should be checked

Expenses may also need listing

More flight disruption support

Free flight claim tool

Flight delay letter guide

Lost luggage support

Common questions

Request a call back about Flight Delay Compensation Support

Helpful evidence guides for this issue

Flight delay claim rejected: next steps